So, you’ve decided to move the company online. Your goods are shown on your online store, your payment gateway is set up, and your marketing and operations strategies are in place. But how do you get your goods to consumers in Singapore and other parts of the world?
Online shoppers have come to expect e-commerce vendors to deliver goods quickly. They look for features such as door-to-door or same-day delivery in Singapore, low postage rates, the ability to monitor mail online or via SMS notification, and well-packaged and intact products on delivery.
Even though you do not provide the delivery service, it reflects your brand and service levels. As a result, the goods must arrive on time and in good condition. It boosts customer loyalty and invites them to come back and shop with you again.
So, which courier service in Singapore is best for your company? You’ll want to go with a dependable one, provides outstanding customer service and offers low postage rates in Singapore, as well as foreign shipping.
Fortunately, there are numerous cheap courier services in Singapore that provide all of this and more. Understanding what your customers need is the secret to choosing the right delivery service for your store.
Consider these factors before hiring a courier service in Singapore
Consider what your online store needs when deciding which courier service is best in Singapore.
Many Singapore domestic courier services have door-to-door, same-day delivery, and online tracking and payment capabilities. Most courier services in Singapore also provide overseas shipping from Singapore, with affordable postage rates, if your store wants to deliver goods outside of Singapore.
So, think about what else your company needs to ensure that the goods arrive in the best possible condition to your customers.
Here’s a rundown of what to look for in a Singapore domestic courier service:
Same-day delivery is available
You’ll need a delivery service in Singapore to deliver perishable or hot food items as soon as possible if your goods are perishable or hot food items. This is also a good choice if you have a limited client base because it will keep them satisfied.
Door-to-door service is available
Customers like having their package delivered to their front door, particularly if it is a large or heavy object. Customers should be able to choose a delivery period as well.
Delivery of large or bulky items
If your products are big or bulky, you’ll need professionals who know how to transport them safely. These are usually Singapore courier services that use a fleet of vans and lorries to transport large amounts of goods or oversized items like furniture, large electronic appliances, or sports equipment.
You’ll need a domestic courier service in Singapore that offers delivery insurance if your goods are fragile or costly. As long as the products are well packaged, insurance covers typically damage to goods during the shipping process. Assuring that the products do not move or fall out of their packaging during distribution. Harm to products caused by inadequate or inappropriate packaging, on the other hand, is not covered by insurance.
International shipping is available
With a courier service that offers international shipping from Singapore, you can have your goods shipped to customers worldwide, even from Singapore to Australia. You’ll need to inquire about delivery times, air or sea shipment, product limits, whether delivery is available on weekends or whether insurance is available, package tracking, and customer support.